72-hour period
Notify Taino Motors within seventy-two hours after delivery if you wish to request a qualifying return.
STRAIGHTFORWARD BUYER PROTECTION
72 hours and 250 miles to make sure it is right for you.
Qualifying purchases include a written return opportunity, giving you time to inspect, drive, and evaluate the vehicle within clear limits.
72-HOUR / 250-MILE RETURN POLICY
Time to inspect, drive, and decide.
The return period is measured from delivery. Both the time and mileage requirements apply, and the signed purchase and return documents govern every return.
250-mile limit
The vehicle may be driven no more than 250 additional miles during the evaluation period.
Written terms
Eligibility, exclusions, deadlines, and required steps are documented with the purchase.
Return transport
For a qualifying return, Taino Motors arranges and pays for return transportation.
CLEAR INFORMATION FROM DAY ONEUpfront pricing.
Upfront pricing.
No hidden fees.
Review the vehicle information, available documentation, and transaction details before delivery. Taino Motors does not offer financing.
Vehicle documentation
Available vehicle details include published photos, specifications, mileage, installed accessories, and known condition information.
Clean title documentation
Qualifying vehicles are sold with clean title documentation or the applicable ownership paperwork disclosed before purchase.
Written buyer protections
Your return-policy and warranty documents identify what applies to the specific vehicle and transaction.
QUALIFYING RETURN PROCESS
Clear steps from notice to inspection.
Contact Taino Motors promptly. Waiting until the end of the window can make transport and documentation harder to coordinate.
Notify our team
Call (203) 780-4362 within 72 hours and before adding 250 miles. We will confirm the return instructions that apply.
Arrange the return
For a qualifying return, Taino Motors coordinates return transportation and explains pickup preparation.
Vehicle inspection
After return, the vehicle and included items are reviewed against the delivery and return requirements.
Refund processing
When all requirements are satisfied, the refund is processed after inspection and document verification.
PROTECTING THE VEHICLE
Keep it in return-ready condition.
To qualify, the vehicle must be returned within both limits and satisfy the written return requirements.
No new damage
No new cosmetic, structural, electrical, drivetrain, or mechanical damage.
No modifications
No parts, accessories, tuning, software, or other vehicle changes.
250-mile maximum
No more than 250 additional miles may be recorded after delivery.
No abuse or misuse
No racing, stunts, improper operation, commercial abuse, neglect, or misuse.
All included items returned
Return all keys, manuals, records, accessories, original parts, and included items.
Written policy controls
The signed purchase and return documents control eligibility, inspection, exclusions, timing, and refund requirements.
KEY HIGHLIGHTSSimple terms.
Simple terms.
Clear expectations.
- 72-hour return period
- 250-mile limit
- Seller-arranged qualifying return transport
- Vehicle-care requirements
- Clean title documentation for qualifying vehicles
- Written terms provided with the transaction
QUESTIONS BEFORE YOU BUY?
Ask before the vehicle moves.
We will explain the policy, the vehicle-specific documentation, and the next steps for a qualifying purchase.